Frequently Asked Questions | Black Diamond Culinary
Discover insights about our culinary services in Franklin, Nashville, and beyond. Serving Franklin, Nashville, Brentwood, Williamson County, and Forest Hills.
Explore our FAQs to learn more about our cooking classes and private chef services.
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What is your cancellation policy for classes?
Cooking class and event reservations are just like purchasing theater tickets. We make food purchases on your behalf in advance of the class regardless of your actual attendance. We also have limited space which makes it important for us to have an exact guest count since we often have to turn away potential customers when classes fill.
Because we are a 100% reservation based business, we have to adhere to a very specific policy regarding cancellation.
Please carefully review this policy below:
If you cancel up to 3 days (72 hours) prior to your class (or within 14 days of your private event.), a refund will be issued in the form of class credit only.
Within 72 hours prior to your class we CANNOT ISSUE REFUNDS under any circumstances
as we have very limited space available and require advanced reservations for all classes.
Black Diamond Culinary reserves the right to cancel a class due to inclement weather, COVID related restrictions, or other circumstances beyond our control (e.g., power outages, facility issues, or emergencies). If we need to cancel, we will notify you by telephone and email to ensure we reach you and offer you a credit towards another class in the future.
In the event that we have a waiting list and can fill your space we may issue credit to you, but it is not a guarantee that we will be able to do so.
Don’t forget – you can always send someone in your place if you can’t make it, simply let us know and we will make an adjustment to your reservation.
We reserve the right to cancel any class, at any time, for any reason. We make every effort to give as much advance notice as possible in the rare event that we do have to cancel a class. You may request credit or transfer of payment to another class.
If you are signed up for a series of classes, please note that no refunds will be given after the class has begun, regardless of circumstance because space is limited in these classes.
- Can I just show up to a class?
- Do I have to register in advance?
- Where can I find what classes are available?
- What happens if my class is canceled?
- Can I book out the space for a group of my own?
- What do I wear?
- Is this a demonstration class?
- Am I expected to cook?
- Do we cook at peoples homes?
- What will we be cooking?
- What kind of cuisine do you teach?
- What time should I arrive for my class?
- Should I have dinner before attending my class, or will I be eating there?"
- Are pictures allowed?
- Do I need any previous cooking experience to enjoy the class?
- Can I bring my child or teen to class with me?
- Will I get a copy of the recipes made during class?
- What if I have a food allergy?
- How much do the classes cost?
Black Diamond Culinary is a culinary service that provides exceptional culinary experiences based in Franklin, service areas Franklin, Nashville, Brentwood, Williamson County, Forest Hills serves clients across Nashville, Brentwood, Williamson County, Forest Hills, Green Hills.